CSEP Webinar Series 2025 - 2026 Webinar #2: Keep Your Clients: Why They Leave, and How to Make it Stop

CSEP Webinar Series 2025 - 2026 Webinar #2:  Keep Your Clients: Why They Leave, and How to Make it Stop
Regular price $35.00

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Description:

Session Description:

You're a great trainer. You learn more and more about exercise and nutrition. Your clients get good results. You're professional. And despite all that, you have a high client turnover. You can barely replace the clients that you're losing. Why?

In this presentation you will learn: the 3 prerequisites for retention (including one that will surprise you), the importance of personal relationships in retention, and 5 specific strategies you can use to grow your retention to at least 70%.

 

Learning Objectives:

  • Understand the Key Factors Affecting Client Retention 
  • Implement Proven Retention Strategies to Reduce Client Churn 
  • Optimize Pricing and Marketing Strategies for Sustainable Business Growth

Event Details:

  • Audience: CSEP Members, Non-Members and CSEP Industry Allied Partners

  • Date: Tuesday, June 17th from 7:00pm-8:00pm EDT

  •  Registration Fee:

    • Members: $20
    • IAP: $25
    • Non-members: $35  
  •  PDC: 3

  •  Recorded: Yes 

  •  AI Translation and captioning in 50+ languages will be available for this webinar

Speaker Bio:

Igor Klibanov, Fitness Solutions Plus

Igor Klibanov was selected as one of the top 5 personal trainers in Toronto by the Metro News newspaper and is the author of 16 books, which includes 7 Amazon bestsellers. Some of his titles include High Blood Pressure Reversal Secrets and Type 2 Diabetes Reversal Secrets, Osteoporosis Reversal Secrets, and others.  In 2010 he founded Fitness Solutions Plus, which provides personal training as well as fitness education.

Igor has delivered over 450 presentations to some of Canada’s largest corporations, including RBC, Qualcomm, Intact Insurance, American Express, IBM, and others.

To register for this event, click the "Add to cart" button above. If the button says "For CSEP Members Only", please ensure you are logged into your CSEP Store account that is associated with your membership.

Additional Details:

  • Presented by: Igor Klibinov
  • CSEP Members receive <strong>3 professional development credits (PDCs)</strong> for completing this activity.
  • Format: Live webinar (with recording)
  • Duration: Approximately 1 hours of content
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